Based on the experience gained through the diversity of installations and interventions carried out by the Service Department within Best Tools Company, we can confidently state that we provide high-quality services. This holds true both through the use of mobile auto-laboratories for on-site interventions and in the service workshop. The latter is equipped to handle any type of intervention for all the equipment and machinery we sell.
Technical Support
Consultation, warranty assurance, documentation provision, online support, etc.
Maintenance Contracts
We offer comprehensive maintenance contracts for all equipment, including periodic inspections and interventions in case of malfunctions.
Training
With every delivery and commissioning, we provide free training for the operator’s staff. Depending on your requirements, we also offer sessions for improvement and specialization. Each year, we organize training sessions with our partners and end customers for all equipment ranges we import.
Spare Parts
We maintain a wide range of original spare parts, as well as consumables, maintenance kits, etc., in stock at all times. Specialized programs provided by manufacturers offer the necessary information regarding preventive spare parts that need to be supplied. We deliver promptly to any location in Romania, directly to the end customer.
National Coverage
Interventions can be carried out in our own service workshop, mobile auto-laboratories, and through our network of dealers developed nationwide.
Special Projects
We provide consultancy for projects, including equipment selection and sizing, as well as special conditions for financing, transportation, installation, and commissioning, etc.
Trained Personnel
Best Tools technicians are directly trained by manufacturers through workshops and regular training sessions throughout Europe. Consequently, Best Tools specialists regularly participate in training sessions organized by KOHLER-SDMO, BUCHER MUNICIPAL, GEESINKNORBA, MULTIHOG, ENERGREEN, and many other represented manufacturers.
Authorized Service
Best Tools Company invests in the training of technicians in the service department, who undergo training sessions organized by manufacturers. As a result, in many cases, Best Tools’ service is the only one authorized by the manufacturer for warranty and maintenance contracts. In most instances, performing these actions with unauthorized companies may lead to the loss of the manufacturer’s warranty.
The Service Department at Best Tools is prepared to offer services for all distributed equipment:
– Generator Service
– Street Sweeper Service
– Snow Removal Equipment Service
– Waste Compactor Service
– Underground Platform Service
– Construction Equipment Service
– Cleaning Equipment Service
– Specialized Equipment Service
For appointments and further details, do not hesitate to contact us. Representatives from the Service Department will provide all the information you need.